Privacy Policy

Effective Date: July 2, 2026

Welcome to Dhiroh, operated by TSquare Lifestyle and Fashion Pvt. Ltd. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website and purchase products from us.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information when you interact with our website:

Personal Information

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Information
Account Login Details (if applicable)

Non-Personal Information

IP Address
Browser Type and Version
Device Information
Operating System
Website Usage Data
Cookies and Analytics Data

How We Use Your Information

We use the information collected for the following purposes:

Order Processing

To process, confirm, ship, and deliver your orders, as well as manage returns, refunds, and exchanges.

Customer Support

To respond to inquiries, provide assistance, and improve customer service.

Marketing & Promotions

To send promotional emails, offers, updates, and newsletters. You may unsubscribe from marketing communications at any time.

Website Improvement

To analyze user behavior, improve website performance, personalize user experiences, and enhance our products and services.

Legal Compliance

To comply with legal obligations, enforce our policies, prevent fraud, and protect our rights and interests.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share your information with:

Service Providers

Trusted third-party providers that assist us with:

Payment Processing
Order Fulfillment
Shipping and Logistics
Website Hosting
Marketing and Analytics Services

Legal Authorities

When required by law, regulation, court order, or governmental request.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of business assets, customer information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

Our security measures include:

Secure Socket Layer (SSL) Encryption
Protected Payment Gateways
Secure Data Storage Systems
Regular Security Monitoring

While we strive to protect your data, no online transmission or storage method can be guaranteed to be 100% secure.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic and performance
Provide a personalized shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Request details regarding how your data is processed

To exercise these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or policies of third-party websites.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date. We encourage users to review this page periodically.